How we work
No mystery. No bait-and-switch. Just the answer.
Consulting deals die in the uncertainty after you hit submit. So here is exactly what happens, what it costs, and what lands in your inbox, before you ever talk to us.
Formats
Pick the format that matches your risk.
From a free question tonight to a senior engineer embedded in your program. Every format runs on the same 41-year record.
| Format | Best for | What you get |
|---|---|---|
| ChatETS | The question blocking your design today | A cited answer in seconds, with calculators inside the chat. Free to start. |
| Design review | A part about to be released for tooling | Scored report, 3D-annotated findings, one-hour live walkthrough. From $3,500. |
| Seminar | Getting a team competent fast | Three days with the textbook author, printed binder, certificate. From $1,895. |
| Private cohort / on-site | A whole department, your parts, your plant | Any Academy course delivered to your team, scoped to your programs. |
| Retainer | Programs where downtime is expensive | A principal engineer on call; four-hour critical response. From $15,000/month. |
| Expert witness | Disputes and litigation | Conflict check, failure analysis, reports and testimony. CV and fees in one business day. |
After you reach out
What happens next, step by step.
This is the design-review path. Every engagement follows the same shape: scope first, price before work, findings you can act on.
Send the part
STEP or IGES through secure intake. We’ll sign your NDA before we open anything.
A senior engineer picks it up
Four decades of failure knowledge reviews your design. Not a junior, not an algorithm alone.
Findings you can act on
3D-annotated markup and a written, scored report in days, not weeks.
A one-hour walkthrough
We walk every finding live. Ask anything. Then go build it right.
The guarantees
Risk reversal, in writing.
These are the promises printed under every ETS intake form.
- NDA on request. Signed before we look at anything you send.
- One business day. A senior engineer replies, not a sales sequence.
- Fixed price where applicable. Scope, timeline and quote before work begins.
- Your data stays yours. Per-organization isolation in ChatETS; private deployment available.
- PO-friendly. Check, ACH, purchase order or card.
- Neutral advice. We sell no resin, molds or simulation seats.
Next step
The fastest way to know is to send the part.
Fixed price, NDA first, findings in days.
- NDA on request
- Senior engineer replies in one business day
- Fixed price where applicable
- Your data stays yours